Testimonials for Ridgid Construction

After being dissatisfied with another contractor’s response to the hail damage to our property, we turned to RIDGID CONSTRUCTION and were quickly impressed by their professionalism. RIDGID’s Project Manager, Robert Bartusevicius, proved to be what we needed in terms of thoroughness of his inspection of the damage, his attention to our questions and concerns, and his determination to make sure that all the damage was repaired correctly and in a timely fashion. When RIDGID’s restoration was completed, our property was actually improved in construction and appearance from what it had been before the hailstorm. We are happy to recommend RIDGID CONSTRUCTION without reservation. After a damaging hail storm hit our house, much damage could be seen throughout our neigborhood. My husband called our insurance copy in next morning . They sent out a roofer the next day for inspection and he patched open areas and said he only does roofs, and I said, “But what about the gutters, the 2 dented and discolored garage doors, the circular garage vent laying in the driveway, the torn up double window, the beaten up tool shed , and the white polka-dotted fence - what about a home inspection for damage?” I was dissatified, I was upset, I was mad, I was crying! I called our insurance to find help only to find it would be at least 2 weeks. So I called back and they finally told me that I could pick out my own inspector and workers - all of their inspectors were busy. I got on line and checked Better Business Bureau, local contractors in my area, the numerous post-cards and info we were recieveing, the yellow pages and reviews. I decided to call RIDGID Construction, a locally owned business with an excellent reputation. Robert Bartusevicius quickly returned our call and visited on June 22nd. He listened to my upsetting story, he did his thorough inspection and estimate. We had a new roof and new vents by the 29th. Through heat up to 108 degrees we soon had New gutters, new 2 insulated garage doors and handmade ( because of it size) circular vent, sealed and painted trim, new tool shed, window damage replaced AND most of all peace-of-mind. Robert was a knowledgeable, professional project manager. He kept us informed of the plan , and when workers would be there and they arrived on time and finished it a timely manner with Robert checking frequently on their progress, I had no worries. When another upsetting storm, came damaging the partially constructed new tool shed, the next day Robert, was in our back yard with 2 new workers taking down and replacing with another new tool shed, and it was completed that day. Our phone calls, were answered quickly and with courtesy. The the replacement products on the roof and under the roof, the garage doors, painter,vents, and fence-were all top-notch. Thanks for an improved and safe home and the piece of mind. Our project manager explained our contract and plans and Rigid handled our discount information need for our VA discount, they gave us a discount on our roof, an gathered and faxed all the extra information that our home mortgage company and our insurance company wanted. Relieving us of many headaches. Rigid Construction is top-notch.

I would like to make my personal recommendation for Ridgid Construction. They came to my rescue after the May 10th tornado. My house was hit and had servere damage, but it was still liveable. There were sooo many companies swarming the area wanting to make bids and it was very overwhelming. Ridgid came in and said we will take care of everything for me and they meant it. My insurance company didn't want to pay for some of the damage that was done. Ridgid dealt with them and met them at my house on several occasions. They even met with the structural engineer to make sure he inspected everything and that they agreed with his report.  All of the work was completed very professionally and I was 100% satisfied. Their prices were very competitive. They go above and beyond to make sure their customers are happy. Several years after the tornado my husband noticed that there were some shingles out of place. He gave Ridgid a call, they came out and fixed them and we never saw a bill. Now that is customer service and shows that they want my continued business.  I would highly recommend Ridgid Construction for all your home repair needs!

We had hail damage to our roof, siding, door, gutters and window screens. The estimator, Robert, was prompt, courteous, and professional. He worked closely with my insurance company and explained the process in detail. He supervised every aspect of the repairs personally. All subcontractors were on time as scheduled, polite, and wasted no time and worked very hard. They all cleaned-up thoroughly when finished. If something wasn’t correct, they made it so. Overall I was very pleased. I would absolutely recommend Ridgid to my family and friends.

My neighbor gave me Ridgid Construction phone number to call and have them come and do a inspection after the storm.  I called and Israel Diaz the Project manager and he came and worked with meeting me with around my work schedule. He inspected my home thoroughly , taking pictures and writing a report. He informed me that i did in fact had hail damage to my home and roof. He gave me an estimate that was fair and reasonable. He took his time and explain everything to me and gave me the brochure and explained to me what I should do next. I called my insurance company and when they came Israel was here to meet them so I didn't have to miss any work, which was wonderful. My insurance adjuster did infact agree with him that I had damage to my home and my shed. When my letter came from my insurance company all I had to do was call Israel. He came over with sample for me to pick for everything. He was so wonderful and patient especially with my father who was asking many questions. My father was very impressed with Israel, he was so courteous and professional. They used only top quality warranted material (25 year roofing and shingles). I want to commend their installers, the gentlemen are hard worker and they came before I left for work and were here when I came home from work finishing up. My dad was so impressed with them; they worked straight through never taking lunch, they all cleaned up after themselves. There wasn't one piece of debris or one nail in my yard or driveway!!!!! I would most definitely use them again and HIGHLY RECOMMEND THEM!!! YOU WON'T REGRET IT.

Right before Valentines this year, I received a call from our alarm company stating that the fire alarm was going off showing a malfunction i the water lines.We were fighting sub zero temperatures and had a foot of snow on the ground. We arrived to find a busted pipe in the ceiling. Tiles were on the ground and we had water everywhere. Thankfully the floor was concrete with square tiles laid down, but the ceiling and everything around it. I had used Rigid for my personal property the year before and knew they did many different things. They were able to come out within a few days and were able to start work immediately. They had to cutt out the sheetrock and replace it once we got evrything dried up. They fixed the damage the water and ice caused, put in new insulation, and then painted over everything to put it back to it original look once they were finished. Even with the cold temperatures, they stuck it out until everything was back to normal. I am greatful for their assistance.

I am an outside sales representative from ABC Supply Company in Youngstown, Ohio. I have had the pleasure of doing business with Ridgid Construction for approximately 18 months. During this time Justin not only established a professional relationship with myself, store management and the entire staff at our branch, but the name "Ridgid Construction" became synonymous with professionalism with homeowners in our area. Every homeowner who visits our branch expresses his or her utmost satisfaction of the shingle, siding, and/or gutter job that Ridgid installed. It is now second nature for any employee at ABC to recommend Ridgid Construction to any homeowner who is undecided on a contractor.