Right before Valentines this year, I received a call from our alarm company stating that the fire alarm was going off showing a malfunction i the water lines.We were fighting sub zero temperatures and had a foot of snow on the ground. We arrived to find a busted pipe in the ceiling. Tiles were on the ground and we had water everywhere. Thankfully the floor was concrete with square tiles laid down, but the ceiling and everything around it. I had used Rigid for my personal property the year before and knew they did many different things. They were able to come out within a few days and were able to start work immediately. They had to cutt out the sheetrock and replace it once we got evrything dried up. They fixed the damage the water and ice caused, put in new insulation, and then painted over everything to put it back to it original look once they were finished. Even with the cold temperatures, they stuck it out until everything was back to normal. I am greatful for their assistance.