Torey was our project manager and I couldn't have asked for a better guy to work with. He was sympathetic to our needs and environment. Ridgid handled all the dirty work with the insurance company and even worked hard to get a supplement to cover more damage that was missed during the first insurance inspection. Their work crews accommodated our schedule very well and were very clean and orderly. If and when I ever need anything done on the house again, I'm using Ridgid. They've earned a life long customer!