Testimonials for Ridgid Construction

After being dissatisfied with another contractor’s response to the hail damage to our property, we turned to RIDGID CONSTRUCTION and were quickly impressed by their professionalism. RIDGID’s Project Manager, Robert Bartusevicius, proved to be what we needed in terms of thoroughness of his inspection of the damage, his attention to our questions and concerns, and his determination to make sure that all the damage was repaired correctly and in a timely fashion. When RIDGID’s restoration was completed, our property was actually improved in construction and appearance from what it had been before the hailstorm. We are happy to recommend RIDGID CONSTRUCTION without reservation. After a damaging hail storm hit our house, much damage could be seen throughout our neigborhood. My husband called our insurance copy in next morning . They sent out a roofer the next day for inspection and he patched open areas and said he only does roofs, and I said, “But what about the gutters, the 2 dented and discolored garage doors, the circular garage vent laying in the driveway, the torn up double window, the beaten up tool shed , and the white polka-dotted fence - what about a home inspection for damage?” I was dissatified, I was upset, I was mad, I was crying! I called our insurance to find help only to find it would be at least 2 weeks. So I called back and they finally told me that I could pick out my own inspector and workers - all of their inspectors were busy. I got on line and checked Better Business Bureau, local contractors in my area, the numerous post-cards and info we were recieveing, the yellow pages and reviews. I decided to call RIDGID Construction, a locally owned business with an excellent reputation. Robert Bartusevicius quickly returned our call and visited on June 22nd. He listened to my upsetting story, he did his thorough inspection and estimate. We had a new roof and new vents by the 29th. Through heat up to 108 degrees we soon had New gutters, new 2 insulated garage doors and handmade ( because of it size) circular vent, sealed and painted trim, new tool shed, window damage replaced AND most of all peace-of-mind. Robert was a knowledgeable, professional project manager. He kept us informed of the plan , and when workers would be there and they arrived on time and finished it a timely manner with Robert checking frequently on their progress, I had no worries. When another upsetting storm, came damaging the partially constructed new tool shed, the next day Robert, was in our back yard with 2 new workers taking down and replacing with another new tool shed, and it was completed that day. Our phone calls, were answered quickly and with courtesy. The the replacement products on the roof and under the roof, the garage doors, painter,vents, and fence-were all top-notch. Thanks for an improved and safe home and the piece of mind. Our project manager explained our contract and plans and Rigid handled our discount information need for our VA discount, they gave us a discount on our roof, an gathered and faxed all the extra information that our home mortgage company and our insurance company wanted. Relieving us of many headaches. Rigid Construction is top-notch.

Ridgid Contruction conducted a storm damage evaluation after a hail storm hit the area. Their project manager, Robert Bartusevicius, completed a full scope of damages, prepared an itemized list, and met with our insurance adjuster. The insurance adjuster was in agreement with Robert as to the extent of damages (roof, gutters, screens, windows, stucco resurfacing, paint, etc.) and Ridgid began and completed the process of renovation. The repairs were primarily to our church but also included an adjacent storage building. Robert met with our Board of Directors and explained thoroughly the construction process, materials and associated costs, at my request. He determined our specific needs regarding access during services for all of our members, cleanliness, parking needs (especially handicapped access), and time constraints for scheduling each of the different crews. Ridgid allotted several crews simultaneously to remove the old roof and install its replacement in record time. It only really affected one of our weekly services, but the crews stopped early, and cleaned up the entries and parking lot before our members arrived. They quickly finished before the weekend services and there wasn’t a sign that they had ever been there other than a new roof! Impressive! The second phase dealt with resurfacing the church exterior. Crews again came in, erected scaffolding, and repaired all of the specific hail damage and then applied a new EIFS surface on the entire church surface. Its beautiful! We were extremely pleased not only with the finished product, but also with the care taken to accommodate our congregations needs. In fact, the board decide to have Ridgid come back to redo our port cohere ceilings, which were in disrepair from previous unrelated damage. Ridgid completed our hail damage restoration including gutters and miscellaneous repairs to our complete satisfaction! I would recommend them highly and will continue to use them in the future.

I would like to make my personal recommendation for Ridgid Construction. They came to my rescue after the May 10th tornado. My house was hit and had servere damage, but it was still liveable. There were sooo many companies swarming the area wanting to make bids and it was very overwhelming. Ridgid came in and said we will take care of everything for me and they meant it. My insurance company didn't want to pay for some of the damage that was done. Ridgid dealt with them and met them at my house on several occasions. They even met with the structural engineer to make sure he inspected everything and that they agreed with his report.  All of the work was completed very professionally and I was 100% satisfied. Their prices were very competitive. They go above and beyond to make sure their customers are happy. Several years after the tornado my husband noticed that there were some shingles out of place. He gave Ridgid a call, they came out and fixed them and we never saw a bill. Now that is customer service and shows that they want my continued business.  I would highly recommend Ridgid Construction for all your home repair needs!

They took care of everything for me, including dealing with insurance and mortgage company. I use Ridgid for all my storm damage repairs and in Oklahoma that is quite often. I am a long time customer and am always completely satisfied. Thank you, I appreciate the work and customer service!!

After the late May storms we noticed what we considered damage to our roof. We filed a claim with our insurance provider who sent an adjuster to evaluate the damage and the insurance company approved our claim. We began our search for a company to replace our roof. Ridgid Construction was the fourth company we called and the third to our home. Robert showed up on time, reviewed the damage and took the extra time to explain how the process would work. He also took note of damage not listed on our insurance documents. Because of his thoroughness and patience with our questions/ignorance we decided to use Ridgid. About three weeks later all of the materials were in and they replaced the shingles and over 40 of the decking boards. The team was efficient and cleaned up after themselves . The following week we had 4 inches of rain in 2 hours. We thought we noticed a leak. We called Robert the next day and he had the crew out within hours to check it out. We are very pleased with their responsiveness and commitment to customer satisfaction. Robert submitted the supplemental claim and it was finally approved by our insurance provider. As of today, he is doing the legwork to find matching materials and provide the insurance company additional information they need.  

It went great. They treated us very well. They were there when our adjuster came out and negotiated on our behalf for the house. This is a great situation because their interests line up with yours after a storm. I highly recommend them.

We had hail damage to our roof, siding, door, gutters and window screens. The estimator, Robert, was prompt, courteous, and professional. He worked closely with my insurance company and explained the process in detail. He supervised every aspect of the repairs personally. All subcontractors were on time as scheduled, polite, and wasted no time and worked very hard. They all cleaned-up thoroughly when finished. If something wasn’t correct, they made it so. Overall I was very pleased. I would absolutely recommend Ridgid to my family and friends.

Everything went smoothly.  I have a daycare so Brian, my rep, had it worked out for them to work on the weekends so they wouldn't disturb my daycare kids and visited with me during nap times or after hours.  They were really good about letting me know exactly when they would show up and what to expect.  My favorite part was that I didn't have to contact my mortgage company.  They took care of all the paperwork.  They also came back and looked at any work I felt needed their attention and took care of it.  I would recommend them to my friends and family. 

The construction went great. There was just a little pause in finishing because of bad weather and Christmas break, but that was not a concern to us at all. The quality of the work was excellent. Recently, a different builder was here to replace some windows, and he commented on how well the new roof had been built. Bob was very professional and reliable.

Justin has been great to work with on my house repairs. He is upfront on if work/repairs need to be done or if it could be placed on hold until it truly needs to be repaired. Have already recommend the company to my co-workers.

If you ever need a roofing and/orconstruction company you can save yourself a lot of time and frustration by calling Ridgid Construction, FIRST!!!   Prior to our making contact with Ridgid, we had attempted to work with 3 different companies. None of the other companies were very professional, they all failed to keep lines of communication open and they could not (or would not) work with our insurance company.  When we found Ridgid Construction we were pleasantly surprised how quickly our experience changed for the better, and it continues to be a positive one. Robert B, our project manager and Sue, the unsung hero in their office, managed to work with our insurance company and get many repairs covered that were missed by the insurance adjuster. We are pleased to say, that after the tireless efforts of Robert and Sue, our repairs are scheduled to begin Monday. If all the work they have put in to date is any indication, we feel very confident that the repairs will be top quality!  This is a locally owned company who, without a doubt, cares about their customers. If you want work completed by a professional and caring group of people, then Ridgid is the company for you!    

I was extraordinarily pleased with this company. The estimator was personable, knowledgeable and kept his word on all schedules. His crew were some of the hardest workers I've ever seen and their work was absolutely amazing. My roof, gutters, downspouts and window framing make the house look amazing from the outside. The estimator worked with my insurance company and provided photographic proof of everything that required doing to the house. He was competent and thorough with all he provided to the insurance company. I would recommend these folks to anyone if they want quality service.

I wanted to take the time to thank Ridgid Construction for the job you did on our office building.  Everything was completed in a timely fashion and to our full satisfaction. You were quick to rectify the minor problem we had with the skylight, which I greatly appreciate.  All of your employees were very courteous and careful to protect our interior while doning the roof and skylight replacements. They kept the area as clean as possible and did a great clean up at the end of the job.  Thank you!

I would like to give my recommendation for Ridgid Construction. I have used them for my commercial properties and my home for several years. They are always professional and reliable. I feel very confident with prices and workmanship. They always complete the job on time and I never had to have them come back to one of my locations to finish something they started. When they leave the job is done and done right. The salesmen are very professional and explain their bid in detail. I don't feel like I am being gouged or receiving a quote for something I don't need. They are very up front with their bid and explain why the work should or needs to be done. They keep their eyes open for any future repairs that may be needed and make recommendations. I feel very confident in my recommendation and would highly suggest using Ridgid Construction for all your construction needs, commercial or personal.  Sincerely

Ridgid replaced guttering above my garage where i had backed a trailer into the house. The work was done start to finish in only 3 hours. They even swept the driveway when they were done. I couldnt even tell they had been there when i got home, except for the new guttering they put up. I even recieved a follow up call the next day to make sure i was satisfied with the work performed!