Testimonials for Ridgid Construction

I just wanted to share with you how pleased we were with the speed of your crew. We were surprised by how good the roof look in such a short time! We'll be happy to pass on a recommendation whenever the opportunity presents itself!

This letter is to inform you of my complete satisfaction with the handling of all phases of my recent re-roofing job by Mr. Bryan Guntharp. He was always friendly and helpful. Answering all my questions, no matter how inane.  I am very please with the appearance of my new roof. My neighbors have congratulated me on the roofing job. I would like to say thank you to Mr. Guntharp.

Our house is one of the original historic log homes in the area and was built in the 1790's. As such, we are very concerned about any company making repairs to the structure. Our feeling is the contractor must not only be skilled (in this case replacing a roof), but also very knowledgeable and sensitive to the original character of the home. Ridgid Construction did exactly that having staffed the site with construction crews and supervisors having the desire and pride to take the extra step concerning details. One example that stood out was the way they attached and sealed the metal flashing to the existing logs and three chimneys in a method that blended right in. As there are differences in historic verses new construction; we have been very pleased with Ridgid's capabilities and would highly recommend them to those folks with homes that have aged gracefully and still want to keep them around for future generations. Thanks guys.

My neighbor gave me Ridgid Construction phone number to call and have them come and do a inspection after the storm.  I called and Israel Diaz the Project manager and he came and worked with meeting me with around my work schedule. He inspected my home thoroughly , taking pictures and writing a report. He informed me that i did in fact had hail damage to my home and roof. He gave me an estimate that was fair and reasonable. He took his time and explain everything to me and gave me the brochure and explained to me what I should do next. I called my insurance company and when they came Israel was here to meet them so I didn't have to miss any work, which was wonderful. My insurance adjuster did infact agree with him that I had damage to my home and my shed. When my letter came from my insurance company all I had to do was call Israel. He came over with sample for me to pick for everything. He was so wonderful and patient especially with my father who was asking many questions. My father was very impressed with Israel, he was so courteous and professional. They used only top quality warranted material (25 year roofing and shingles). I want to commend their installers, the gentlemen are hard worker and they came before I left for work and were here when I came home from work finishing up. My dad was so impressed with them; they worked straight through never taking lunch, they all cleaned up after themselves. There wasn't one piece of debris or one nail in my yard or driveway!!!!! I would most definitely use them again and HIGHLY RECOMMEND THEM!!! YOU WON'T REGRET IT.

In the spring my neighborhood was hit by a tornado. I received hail and wind damage to our roof and gutters and downspouts. I called my insurance company. To be honest I wasn't real impressed with the insurance adjuster that was sent out to check on the damage. I called Ridgid Construction for their opinion of the damage. Isreal Diaz came out and looked at my house showing my husband and myself all of the damage that we received. I was impressed by his knowledge . I had damage that until he came out I didn't realize just how bad it was. One of our gutters was sheared off by wind and was just hanging loose and I didn't evern realize it. I guess if you don't know what your looking for you will miss the obvious. Isreal came back out when my insurance adjuster was here the second time and pointed out things to him also. At that point I was told I would receive reimbursement for a new roof gutters and downspouts. Ridgid came to complete the project at my request at the end of summer. I was completely satisfied with their work. They returned the next day and put a new roof on my shed as well. I have to say my experience with Ridgid Construction from beginning to end went very smooth. The end result far exceeded my expectations. I would recommend Ridgid Construction to anyone in the future. As a matter of fact I have had friends and family ask me to be sure to keep their card because they may need work done in the future and they would like to use them. I wouldn't have any hesitation in referring them to anyone. My over all experience with Ridgid Construction has been excellent. Over the last 16 years I have had many contractors do work on my home. I have to say Ridgid was one of the best.

Right before Valentines this year, I received a call from our alarm company stating that the fire alarm was going off showing a malfunction i the water lines.We were fighting sub zero temperatures and had a foot of snow on the ground. We arrived to find a busted pipe in the ceiling. Tiles were on the ground and we had water everywhere. Thankfully the floor was concrete with square tiles laid down, but the ceiling and everything around it. I had used Rigid for my personal property the year before and knew they did many different things. They were able to come out within a few days and were able to start work immediately. They had to cutt out the sheetrock and replace it once we got evrything dried up. They fixed the damage the water and ice caused, put in new insulation, and then painted over everything to put it back to it original look once they were finished. Even with the cold temperatures, they stuck it out until everything was back to normal. I am greatful for their assistance.

Torey was our project manager and I couldn't have asked for a better guy to work with.  He was sympathetic to our needs and environment.  Ridgid handled all the dirty work with the insurance company and even worked hard to get a supplement to cover more damage that was missed during the first insurance inspection.  Their work crews accommodated our schedule very well and were very clean and orderly.  If and when I ever need anything done on the house again, I'm using Ridgid.  They've earned a life long customer! 

Ridgid Roofing demoed and installed a new metal roofing system, gutters, downspouts, and exterior coatings on a large condominium complex that I manage. They were very professional, communicated very clearly and provided a wonderful end product. They dealt directly with the insurance company to ensure everything would be covered and cost effective. I deal with a lot of contractors and Ridgid was the best by far!

Ridgid replaced my aluminum siding with vinyl on 2 properties. It went very well. They showed up and completed the work in 7 days. That included 2 units.

I am an outside sales representative from ABC Supply Company in Youngstown, Ohio. I have had the pleasure of doing business with Ridgid Construction for approximately 18 months. During this time Justin not only established a professional relationship with myself, store management and the entire staff at our branch, but the name "Ridgid Construction" became synonymous with professionalism with homeowners in our area. Every homeowner who visits our branch expresses his or her utmost satisfaction of the shingle, siding, and/or gutter job that Ridgid installed. It is now second nature for any employee at ABC to recommend Ridgid Construction to any homeowner who is undecided on a contractor.

Immediately after the tornado, one of their project managers came by and put temporary patches on my roof so I didn't have any leaks. I was concerned about the safety of my house. Before the insurance company had cut any checks, they rebuilt my back fence so I could have some security. In addition, they replaced my gutter that was damaged by hail, and replaced my garage door. They replaced my roof. State Farm did not want to cover the full replacement roof, and Justin personally came out to battle on my behalf with the adjuster. They also did some painting of the fence and trim on my house. They worked really well with me and the insurance company. They were very understanding and professional. They gave me a signed mechanic's lien with the final payment. 

I had a very good experience with this company. They were responsible and professional about everything. Their rep kept me notified about schedules and details. I believe that he negotiated an excellent adjustment with my insurance company after their first payment, which was short of the amount needed to cover everything. He met with their adjusters and made a good case for a better figure. In the end, my out-of-pocket expenses were pretty moderate, about 10% of the whole job. This was far better than my experience with another company some years ago, when I had to pay 50% of the replacement cost. All in all, I would not hesitate to recommend this company to anyone I know.

Randy O. was exceptional as the primary contractor. He deserves a Super Service Award himself! He even showed up when a tornado was forecasted when we had questions and needed help! He really made the whole ordeal palatable and went the extra mile to ensure everything was completed to our complete satisfaction. Can't say enough good about him and his integrity. He was truly the best. We were treated fairly and respectfully, and there were no hidden costs associated with the whole project. We were kept updated throughout the project, and the quality of the work met our high expectations. We were inundated with contractors wanting our business after the storm, and we were so blessed to find Ridgid on Angie's List! It made a challenging and unpleasant experience so much better to know that we were being treated honestly (unlike, we might add, some of our neighbors who chose a different companies). Thank you, Randy, and thank you Ridgid. We would not only use Ridgid again, we would recommend them to others. In fact, we already have.

This was our first experience with filing a home insurance claim and hiring a contractor, so we were unsure of the process and nervous.  Our project manager, Robert Bartusevicius, was very understanding and professional.  He identified some items that were missing from our insurance adjuster's estimate and worked with our insurance company to have them added.  He was present when the work was accomplished and made sure it was done right.  When we had specific concerns, he made sure they were addressed to our liking.  The roofing team was very efficient and did a great job.  We would definitely hire Ridgid again. 

Until I had a professional roof inspection, I had no idea the extent of damages to my home & rental properties. Thanks to Ridgid's expertise and ability to validate the extensive damages to my Insurance Co, my properties were expertly repaired and my investments protected. It was great doing business with Ridgid Construction. -Bill Fuzzell, Co-Owner O'Brien's Pub